
Despite all this talk about school and what not, I still get excited about User Experience. I love a web app that really comes together… I'm prone to ranting about products that “should be better”… The constraints of the iPhone are endlessly interesting… The increased physicality of the iPad grabs my imagination…
It's an all day everyday thing for me.
What attracted me to UX was the mix of art, science, and empathy. The mixture of those elements can make it a rather unique creative field.
Often times it doesn't live up to it's potential. “Everyone is a designer”. The thing is, everyone is. But some are much more studied and practiced than others.
I might disagree with an auto-mechanic about how often the oil needs to be changed in my car. There are a number of situations where I want an explanation over an edict. I may even double check that explanation with Google. But, when it comes right down to it, despite whatever familiarities I may have, I know we aren't speaking the same language. I don't know even a third of what sits behind his words.
Design is rarely given the same consideration.
Quiet a few very successful and very talented designers would say that is inherently a part of design. You make stuff and you communicate stuff. I've worked along side some people who were very good at communicating design. They would dig right in and talk and talk and talk, until what they were doing was understood (or the other party was exhausted to the point of giving in). It was amazing. Those people are awesome. I was never very good at that. I don't like to talk in circles waiting for the other person to “get it”. I'm not interested in a test of wills. They take me out of the creative process.
Now, I'm not talking about any and every sort of feedback here. Designing in a bubble is often a very very bad idea. I'm talking about the sort of nitpicking and aesthetic/data fanboyism that chips away at that beautiful mix of creativity, measured data, and understanding. …Until all continuity is lost.
Which is what I've most enjoyed about advising for Citizen Logistics. The platform Joe has built is endlessly interesting to me. There are a number of meaty design problems and decision to be made. I'm most comfortable when we talk about the high level things. When I can add insight and education to a broad or abstract discussion. I loose track of time in those situations. And they help to point the product into an improved direction.
That suits me. But can I make a career out of it (or better yet, extend a career into it)? I'm not sure. It feels like a hobby to me. Not a career. But maybe that has more to do with my direct career experiences?












